Is this Zazil-ha hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Zazil-ha hotel have a swimming pool?

Yes, this Zazil-ha hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Zazil-ha hotel?

Best-rates for the Zazil-ha hotel starts from $30 per night with includes Air Conditioner, TV, Ocean View, Accessibility, Security/Safety, Bar, Child Friendly, Pool, View, Bedding/Linens, Guest Services, Internet, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Zazil-ha hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Zazil-ha hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Zazil-ha hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Zazil-ha hotel?

Based on the information reported by the owner or manager, the Zazil-ha hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Zazil-ha hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Zazil-ha hotel are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

AKBAL Playa - Beach Zone | Hotel in Playa del Carmen

| 6.6 (24 Reviews) | 1 Bathroom

Zazil-ha Hotel | AKBAL Playa - Beach Zone

Hotel in Zazil-ha, Playa del Carmen

Private beach and outdoor pool, near Quinta Avenida
When you stay at this beach hotel you can enjoy umbrellas, sun loungers, and free beach club nearby.
Housekeeping is available once per stay.
AKBAL Playa - Beach Zone offers 7 air-conditioned accommodations with coffee/tea makers and bathrobes. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include showers and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 32-inch flat-screen televisions come with cable channels. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool.

Amenities

Air Conditioner

Pool

View

Ocean View

Accessibility

Security/Safety

Bedding/Linens

Bar

Guest Services

Child Friendly

Internet

Kitchen

Facility Overview

Bathrooms

Shampoo

Soap

Bathrobes

Toothbrush and toothpaste

Towels

Shower

Toilet paper

Private bathroom

Bedroom

Egyptian cotton sheets

Pillow-top mattress

Premium bedding

Air conditioning

Bed sheets

Individually furnished

Separate sitting area

Individually decorated

Breakfast

1 beach bar

Kitchen

Cookware/dishes/utensils

Microwave

Coffee/tea maker

Electric kettle

Refrigerator

Parking

No onsite parking available

Accessibility

This property does not have elevators

Activities

Private beach (direct access)

Free beach club

Outdoor pool

Entertainment

Cable channels

32-inch flat-screen TV

General

Spanish

English

Smoke-free property

Mosquito nets

Beach towels

Guest Services

Microwave

Outdoor pool

Refrigerator

Kitchen

Concierge services

Housekeeping (once per stay)

Tour/ticket assistance

Front desk (limited hours)

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Outdoors

Beach cabanas (surcharge)

Pool sun loungers

Beach umbrellas

Beach loungers

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome.

Payment Policy

Pet fee: usd 5 per pet, per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets allowed for an extra charge of usd 5 per pet, per night

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a security system and outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Melissa

Mar 24, 2025 06:39:32 AM

Review Score: 10

Summary: Great Stay with Wonderful Highlights Our Expedia booking turned out great! The airport staff was super helpful, arranging taxis and even letting us grab waters and snacks before heading to our accommodations. Though the gated entrance was a bit hidden, our room was clean, clutter-free, and cozy. The bed was very comfy, and while the thin windows allowed some traffic noise, it was mostly quiet at night. There was a faint smell of bug spray and a few bugs, but it didn’t detract from the overall experience. Our host, Jesus, was fantastic, providing fresh towels and passes to a lively, luxurious beach club that was truly a highlight. We also loved the rooftop area with a small, clean pool, perfect for relaxing. The property felt safe, with plenty of shops, dining, and entertainment within walking distance. While the TV didn’t work, the Wi-Fi was reliable, and the affordable price made it all worthwhile. We’d absolutely stay here again!

See All Reviews

Room Arrangement

Room Info	Facilities
Family Apartment Room Size: 646 square feet m² 2 King Bed and Twin Sofa Bed	General Square feet - 646, No rollaway/extra beds, Square meters - 60, No cribs (infant beds), Number of bedrooms - 1, Ping - 18, Kitchen island, Number of living rooms 1, Bed count minimum 2, City view, Bed count maximum 2
Comfort Studio Suite Room Size: 269 square feet m² 1 Double Bed	General Ping - 8, Number of living rooms 0, Square feet - 269, Pool view, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Square meters - 25, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1
Premier Studio Suite, 1 King Bed Room Size: 269 square feet m² 1 King Bed	General Ping - 8, Number of living rooms 0, Square feet - 269, Pool view, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Square meters - 25, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1