Hotel Casa Tortuga Tulum - Cenotes Park Inclusive | Hotel in Tulum

| 8.5 (769 Reviews) |  8 Bathrooms  19 Guests
Soliman Bay Hotel | Hotel Casa Tortuga Tulum - Cenotes Park Inclusive

Hotel in Soliman Bay, Tulum

Cenotes Casa Tortuga is located 6.8 mi from Tulum, and offers access to cenotes from 9:00 am to 5:00 pm. Akumal is 9.3 mi away and guests have free Wi-Fi and free parking. The hotel is divided into different areas depending on the room type selected in the reservation. If you have any questions about your room's location, please contact us before booking. The property is located in the middle of the jungle. Guests are advised to arrive by car, especially if they need to go to convenience stores, restaurants outside the property, or travel the 1969 feet from the hotel to the cenote park. The restaurants do not provide room service; however, we do have a 24-hour reception. The area is popular for swimming, snorkeling, zip-lining, and kayaking. Cancun International Airport is 68 mi away, and Tulum International Airport is 34 mi away.

Hotel Casa Tortuga Tulum - Cenotes Park Inclusive is located in Tulum.

This 20 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Balcony/Terrace, Oceanfront, Transportation/Shuttle, and several others. This is a 5 star rated property and has over 769 reviews with the average score of 8.5 . Coming to Tulum and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 20 Bedrooms Hotel if you want to learn more about this place in Tulum. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Casa Tortuga Tulum - Cenotes Park Inclusive in Tulum is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Casa Tortuga Tulum - Cenotes Park Inclusive”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Show more

Amenities

Air Conditioner
Parking
Pool
View
Ocean View
Balcony/Terrace
Oceanfront
Transportation/Shuttle
Security/Safety
Sports/Activities
Wellness Facilities
Restaurant
Guest Services
Child Friendly
Internet

Facility Overview

Breakfast
  • Restaurant
Parking
  • Private Parking
  • Parking
  • Free parking
  • Parking on site
Activities
  • Walking tours
  • Snorkeling
  • Canoeing
  • Public Bath
  • Water park
  • Hiking
General
  • Family rooms
  • Non-smoking rooms
  • Air conditioning
  • Smoke-free property
Guest Services
  • Daily housekeeping
  • Shuttle service (additional charge)
  • 24-hour front desk
  • Shuttle service
  • Baggage storage
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Outdoor pool
  • Outdoor furniture
  • Outdoor pool (year-round)
  • Picnic area
Security/Safety
  • 24-hour security
  • Key access
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available
  • Physical distancing rules followed
  • Cashless payment available
Spa
  • Swimming pool
  • Beach chairs/Loungers

Policies

Check-in
The minimum age for check-in is 20
Cancellation policy
Special conditions
Pet Policy
Pets are not allowed

This property does not make invoicesplease inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, this property does not accommodate bachelor(ette) or similar parties.

Reviews

Value for money:
8.73
Location:
8.51
Staff:
8.78
Facilities:
8.58
Comfort:
9.03
Cleanliness:
8.93
Gabriel Taner
Oct 5, 2025 07:00:00 AM
Review Score:   9
Germany
Reviewer Type: Solo Traveller
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Double Room
Room Type: Double
Room Size: 20 m2
1 King bed(s) Bed
Double Room

Food & Drink

Minibar

Bathroom

Free toiletries, Shampoo, Towels, Shower, Body soap, Toilet, Toilet paper, Bathtub or shower, Private bathroom

Media & Technology

TV, Flat-screen TV, Satellite channels

General

Air conditioning, Trash cans, Private entrance, Fire extinguisher, Fan, Key access, Tile/Marble floor

Kitchen

Kitchen, Kitchenette, Kitchenware, Stovetop

Outdoors

Outdoor furniture, Balcony

Bedroom

Wardrobe or closet, Linens, Extra long beds (> 6.5 ft)

View

Garden view

Accessibility

Upper floors accessible by stairs only

Building Characteristics

Semi-detached

Pool and Spa

Pool towels

Room Amenities

Non-feather pillow, Socket near the bed

Layout

Window

Exclusive services

Access to private pool

Physical distancing

Single-room AC for guest accommodation
Double Room with Pool View
Room Type: Double
Room Size: 20 m2
1 King bed(s) Bed
Double Room with Pool View

Food & Drink

Minibar

Bathroom

Free toiletries, Shampoo, Towels, Shower, Body soap, Toilet, Toilet paper, Bathtub or shower, Private bathroom

Media & Technology

TV, Flat-screen TV, Satellite channels

General

Air conditioning, Trash cans, Private entrance, Key access, Fan

Outdoors

Patio, Outdoor furniture, Balcony

Bedroom

Wardrobe or closet, Linens, Extra long beds (> 6.5 ft)

View

View, Pool view

Kitchen

Coffee machine

Accessibility

Upper floors accessible by stairs only

Pool and Spa

Pool towels, Shallow end, Plunge Pool

Room Amenities

Non-feather pillow, Socket near the bed

Layout

Window

Exclusive services

Access to private pool

Physical distancing

Single-room AC for guest accommodation
Quadruple Room
Room Type: Quad
Room Size: 25 m2
2 Full bed(s) Bed
Quadruple Room

Food & Drink

Minibar

Bathroom

Free toiletries, Shampoo, Towels, Shower, Body soap, Toilet, Toilet paper, Bathtub or shower, Private bathroom

Media & Technology

TV, Flat-screen TV, Satellite channels

General

Air conditioning, Trash cans, Private entrance, Key access, Fan, Tile/Marble floor

Outdoors

Patio, Outdoor furniture, Balcony

View

Garden view, View, Pool view

Bedroom

Wardrobe or closet, Linens

Kitchen

Coffee machine

Accessibility

Upper floors accessible by stairs only

Pool and Spa

Pool towels, Shallow end, Plunge Pool

Room Amenities

Non-feather pillow, Socket near the bed

Layout

Window

Exclusive services

Access to private pool

Physical distancing

Single-room AC for guest accommodation
Deluxe Double Room with Balcony
Room Type: Double
Room Size: 25 m2
1 King bed(s) Bed
Deluxe Double Room with Balcony

Food & Drink

Minibar

Bathroom

Free toiletries, Shampoo, Towels, Shower, Body soap, Toilet, Toilet paper, Bathtub or shower, Private bathroom

Media & Technology

TV, Flat-screen TV, Satellite channels

General

Air conditioning, Trash cans, Private entrance, Key access, Fan, Tile/Marble floor

Outdoors

Patio, Outdoor furniture, Balcony

Bedroom

Wardrobe or closet, Linens, Extra long beds (> 6.5 ft)

View

Garden view, View, Pool view

Kitchen

Coffee machine

Accessibility

Upper floors accessible by stairs only

Pool and Spa

Pool towels, Shallow end, Plunge Pool

Room Amenities

Non-feather pillow, Socket near the bed

Layout

Window

Exclusive services

Access to private pool

Physical distancing

Single-room AC for guest accommodation
Suite with Pool View
Room Type: Suite
Room Size: 50 m2
1 King bed(s) Bed
1 Sofa bed Bed
Suite with Pool View

Food & Drink

Minibar

Bathroom

Free toiletries, Shampoo, Additional bathroom, Towels, Shower, Body soap, Toilet, Guest bathroom, Toilet paper, Bathtub or shower, Private bathroom

Media & Technology

TV, Flat-screen TV, Satellite channels

General

Air conditioning, Trash cans, Interconnecting room(s) available, Private entrance, Key access, Fan, Tile/Marble floor

Outdoors

Patio, Outdoor furniture, Balcony

Living Area

Sitting area, Dining area, Sofa

Kitchen

Coffee machine, Microwave, Dining table

Bedroom

Wardrobe or closet, Linens, Extra long beds (> 6.5 ft)

View

View, Pool view

Accessibility

Upper floors accessible by stairs only

Room Amenities

Non-feather pillow, Sofa bed, Socket near the bed

Pool and Spa

Pool towels, Shallow end, Plunge Pool

Layout

Window

Exclusive services

Access to private pool

Physical distancing

Single-room AC for guest accommodation
Two-Bedroom Suite
Room Type: Suite
Room Size: 110 m2
2 Full bed(s) Bed
1 Queen bed(s) Bed
Two-Bedroom Suite

Food & Drink

Minibar

Bathroom

Free toiletries, Shampoo, Additional bathroom, Towels, Shower, Body soap, Toilet, Guest bathroom, Toilet paper, Bathtub or shower, Private bathroom

Media & Technology

TV, Flat-screen TV, Satellite channels

General

Air conditioning, Trash cans, Interconnecting room(s) available, Private entrance, Key access, Fan, Tile/Marble floor

Outdoors

Patio, Outdoor furniture, Balcony

Living Area

Sitting area, Dining area, Sofa

Kitchen

Coffee machine, Microwave, Dining table

Bedroom

Wardrobe or closet, Linens, Extra long beds (> 6.5 ft)

View

Garden view, View, Pool view

Accessibility

Upper floors accessible by stairs only

Room Amenities

Non-feather pillow, Sofa bed, Socket near the bed

Pool and Spa

Pool towels, Shallow end

Exclusive services

Access to private pool

Physical distancing

Single-room AC for guest accommodation
Check Hotel Availability
Nightly rates from:
USD US $73
You will be redirected to  
Hot Deal - It has been viewed 162 times today
Not the right fit? Check out our other properties in Soliman Bay
Property Image From US $308
         

|
10.0 (3 Reviews)
Villa
  • Air Conditioner
  • Parking
  • Pet Friendly
Property Image From US $100
         

|
10.0 (4 Reviews)
Cabin
  • Parking
  • Balcony/Terrace
  • Security/Safety
Property Image From US $596
         

10.0 (1 Review)
Villa
  • Air Conditioner
  • Parking
  • Pet Friendly
Property Image From US $500
         

|
10.0 (1 Review)
Apartment
  • Air Conditioner
  • Parking
  • Pool
Property Image From US $1,028
         

10.0 (61 Reviews)
Villa
  • Air Conditioner
  • Parking
  • Pet Friendly
Property Image From US $1,175
         

10.0 (2 Reviews)
Villa
  • Air Conditioner
  • TV
  • Balcony/Terrace
Property Image From US $450
         

Property Image From US $2,934
         

Property Image From US $1,557
         

10.0 (1 Review)
Villa
  • Air Conditioner
  • Parking
  • Pet Friendly
Property Image From US $507