Iberostar Waves Quetzal - All Inclusive | Resort in Playa del Carmen

| 8.6 (1003 Reviews) |  1 Bathroom
Playacar Zona Hotelera Resort | Iberostar Waves Quetzal - All Inclusive

Resort in Playacar Zona Hotelera, Playa del Carmen

Catch some rays at the beach or spend the day relaxing at Iberostar Waves Quetzal - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 8 restaurants.
Iberostar Waves Quetzal - All Inclusive offers 350 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies or patios. Beds feature down comforters and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.


4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
TV
View
Ocean View
Balcony/Terrace
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Bathrooms
  • Eco-friendly toiletries
  • Bathtub or shower
  • Hair dryer
  • Towels
Bedroom
  • Air conditioning
  • Ceiling fan
  • Premium bedding
  • Blackout drapes/curtains
  • Down comforter
  • Bed sheets
  • Safe
  • Eco-friendly cleaning products provided
  • Laptop-friendly workspace
  • Connecting rooms available
  • Phone
  • Iron/ironing board
  • LED light bulbs
  • Recycling
  • Composting
  • Desk
Breakfast
  • 3 poolside bars, 7 bars/lounges and 1 beach bar
  • 8 restaurants
  • Room service available
  • Free minibar
Parking
  • Free self parking on site
  • Free valet parking on site
  • Onsite parking includes off-street options
Accessibility
  • Wheelchair-accessible pool
  • This property does not have elevators
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
Activities
  • Scuba diving
  • Windsurfing
  • Golfing
  • Ecotours
  • Theme parks
  • Tennis
  • Snorkeling
  • Fitness center
  • Sauna
  • Windsurfing
  • Steam room
  • Shopping
  • Yoga classes
  • Bike parking
  • Children's pool
  • Billiards/pool table
  • 4 outdoor pools
  • Playground
  • Full-service spa
  • Kayaking
Entertainment
  • Flat-screen TV
  • Satellite channels
General
  • Meeting rooms
  • Conference space
  • Gift shop/newsstand
  • Front-desk safe
  • Banquet hall
  • Water dispenser
  • Italian
  • German
  • English
  • Portuguese
  • French
  • Spanish
  • Smoke-free property
  • Romance packages available
  • Beach towels
Guest Services
  • Free supervised childcare
  • Babysitting (surcharge)
  • In-room child care (surcharge)
  • Children's games
  • Children's pool
  • 4 outdoor pools
  • Playground
  • Children's club
  • 24-hour front desk
  • Multilingual staff
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services
  • Luggage storage
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Dry cleaning service
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Pool sun loungers
  • Beach umbrellas
  • Beach loungers
  • Beachfront location
  • Garden
  • Pool umbrellas
  • Nature reserve
  • Balcony
Spa
  • Massage - on the beach
  • Body treatments
  • Massage - hot stone
  • Massage - sports
  • Hydrotherapy
  • Outdoor treatment areas
  • Body scrubs
  • Spa open daily
  • Couples treatment room(s)
  • Massage - deep-tissue
  • Facials
  • Massage - Swedish
  • Body wraps
  • Massage/treatment rooms
  • Manicures and pedicures
  • Sauna
  • 3 treatment rooms
  • Hot tub

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 11:00 pm contactless check-in available late check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before noon contactless check-out available late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property is professionally cleaned

Reviews

Nicole
Jan 25, 2026 11:55:17 PM
Review Score:   10
Summary: One of the best beaches on the beach! Food is good everyone found something to eat the Japanese and Italian restaurants were excellent! We were always able to find chairs by the beach and pool.
See All Reviews

Room Arrangement

Room Info Facilities
Premium Room (Tropical View)
Room Size: 377 square feet m2
1 King Bed
2 Double Beds
Premium Room (Tropical View)

General

Number of bedrooms - 1, Garden view, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Bed count maximum 2
Premium Room (Near Pool)
Room Size: 377 square feet m2
2 Double Beds
1 King Bed
Premium Room (Near Pool)

General

Number of living rooms 0, Number of bedrooms - 0, Coffee/tea maker, Garden view, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Bed count maximum 2
Premium Room (Promo)
Room Size: 377 square feet m2
2 Double Beds
1 King Bed
Premium Room (Promo)

General

Number of living rooms 0, Number of bedrooms - 0, Garden view, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2
Premium Room (Tropical View)
Room Size: 377 square feet m2
1 King Bed
2 Double Beds
Premium Room (Tropical View)

General

Number of living rooms 0, Number of bedrooms - 0, Garden view, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2
Premium Room (Near Beach)
Room Size: 377 square feet m2
2 Double Beds
1 King Bed
Premium Room (Near Beach)

General

Number of living rooms 0, Number of bedrooms - 1, Coffee/tea maker, Garden view, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Bed count maximum 2
Premium Room (Promo)
Room Size: 377 square feet m2
2 Double Beds
1 King Bed
Premium Room (Promo)

General

Number of living rooms 0, Number of bedrooms - 0, Garden view, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2
Junior Suite, Oceanfront
Room Size: 409 square feet m2
2 Double Beds
1 King Bed
Junior Suite, Oceanfront

General

Number of living rooms 0, Number of bedrooms - 1, Coffee/tea maker, Ping - 11, Shower only, Square meters - 38, Square feet - 409, Bed count minimum 1, Ocean view, Number of bathrooms - 1, Bed count maximum 2
Premium Room
Room Size: 377 square feet m2
2 Double Beds
1 King Bed
Premium Room

General

Number of living rooms 0, Number of bedrooms - 1, Garden view, Ping - 11, Shower only, Square feet - 377, Square meters - 35, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2
Premium Room (Near Beach)
Room Size: 377 square feet m2
2 Double Beds
1 King Bed
Premium Room (Near Beach)

General

Number of bedrooms - 1, Coffee/tea maker, Garden view, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Bed count maximum 2
Premium Room (Near Pool)
Room Size: 377 square feet m2
2 Double Beds
1 King Bed
Premium Room (Near Pool)

General

Number of bedrooms - 1, Coffee/tea maker, Garden view, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Bed count maximum 2
Penthouse, 2 Bedrooms, Oceanfront (Suite)
Room Size: m2
3 Double Beds and King Bed
Penthouse, 2 Bedrooms, Oceanfront (Suite)

General

Number of living rooms 0, Number of bedrooms - 2, Bed count maximum 3, Bed count minimum 3
Penthouse, 2 Bedrooms, Oceanfront (Suite)
Room Size: m2
3 Double Beds and King Bed
Penthouse, 2 Bedrooms, Oceanfront (Suite)

General

Number of living rooms 0, Number of bedrooms - 2, Bed count maximum 3, Bed count minimum 3
Junior Suite, Oceanfront
Room Size: 409 square feet m2
2 Double Beds
1 King Bed
Junior Suite, Oceanfront

General

Number of living rooms 0, Number of bedrooms - 1, Coffee/tea maker, Ping - 11, Shower only, Square meters - 38, Square feet - 409, Bed count minimum 1, Ocean view, Number of bathrooms - 1, Bed count maximum 2
Junior Suite
Room Size: 409 square feet m2
1 King Bed
Junior Suite

General

Number of bedrooms - 1, Coffee/tea maker, Garden view, Ping - 11, Shower only, Square meters - 38, Square feet - 409, Bed count minimum 1, Bed count maximum 1
Premium Room
Room Size: 377 square feet m2
2 Double Beds
1 King Bed
Premium Room

General

Number of bedrooms - 1, Garden view, Ping - 11, Shower only, Square feet - 377, Square meters - 35, Bed count minimum 1, Bed count maximum 2
Junior Suite, Oceanfront (Beach Access)
Room Size: 409 square feet m2
1 King Bed
2 Double Beds
Junior Suite, Oceanfront (Beach Access)

General

Number of living rooms 0, Location - ground floor, Number of bedrooms - 1, Ping - 11, Square meters - 38, Square feet - 409, Beach view, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2
Junior Suite, Oceanfront (Beach Access)
Room Size: 409 square feet m2
1 King Bed
2 Double Beds
Junior Suite, Oceanfront (Beach Access)

General

Number of living rooms 0, Location - ground floor, Number of bedrooms - 1, Ping - 11, Square meters - 38, Square feet - 409, Beach view, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2

FAQ's

Is this Playacar Zona Hotelera resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Playacar Zona Hotelera resort have a swimming pool?

Yes, this Playacar Zona Hotelera resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Playacar Zona Hotelera resort?

Best-rates for the Playacar Zona Hotelera resort starts from $368 per night with includes Restaurant, Air Conditioner, Business Services, Sports/Activities, Spa, Bar, Internet, Pool, View, Ocean View, Balcony/Terrace, Wellness Facilities, Guest Services, Hot Tub, Laundry, Parking, TV, Security/Safety, Bedding/Linens, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Playacar Zona Hotelera resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Playacar Zona Hotelera resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Playacar Zona Hotelera resort has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Playacar Zona Hotelera resort?

Based on the information reported by the owner or manager, the Playacar Zona Hotelera resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Playacar Zona Hotelera resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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USD368
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